FAQ

SIMETRY is an end-to-end IoT solutions provider that simplifies IoT data plans, device management, and support. We partner with major cellular carriers and hardware providers to offer a comprehensive suite of services, including custom data plans, SIM management, network security, and 24/7 in-house support.

SIMETRY offers several advantages for businesses looking to streamline their IoT deployments:

• Unified Vendor Management: Consolidate your IoT services under one roof, simplifying billing, support, and logistics.
• Tier-1 Business Connectivity: Access reliable, high-speed data from leading carriers like Verizon, AT&T, and T-Mobile.
• Cost-Effective Solutions: Benefit from competitive pricing, custom data plans tailored to your usage, and tools to monitor and control data spending.
• Comprehensive Security: Safeguard your IoT network and data with Private APN, content filtering, and other robust security features.
• 24/7 In-House Support: Get expert assistance whenever you need it from our dedicated US-based support team.

We offer flexible data plans to suit various IoT deployment sizes and needs:

• Utility Plans (Pay-Per-Use): Ideal for smaller deployments with fluctuating data usage. You pay only for the data you consume.
• Pooled Plans: Suitable for deployments where devices use a similar amount of data. Data is shared among devices within a pool.
• Shared Plans: Designed for large fleets of IoT devices. Your total data allowance is shared across all devices.
• Unlimited Plans: Ideal when your deployment uses a lot of data. No data overages.

Learn more about our IoT data plans.

Our support team goes above and beyond to ensure our customers are comfortable with their setup. SIMETRY sets you up to be self-reliant whether you are technical or not with setup validation, troubleshooting and engineering, SIM and device provisioning, and ongoing 24×7 in-house support.

Yes, SIMETRY offers both multi-carrier and global connectivity options:

• Multi-Carrier SIMs (Smart SIMs): Connect to multiple carrier networks with one SIM card, ensuring seamless connectivity even in areas with varying coverage.
• Global IoT SIMs: Designed for deployments spanning multiple countries, providing reliable connectivity in over 190 countries.

Learn more about SIMETRY smart SIMs and global connectivity.

Every data plan is customized based on your usage and needs. We don’t have one-size-fits-all pricing, but we do have transparent pricing and consolidated billing.

Contact our sales team to discuss your usage and needs to learn more.

Yes, SIMETRY services are exclusively for businesses and organizations. We serve various industries, including agriculture, robotics, live streaming, surveillance, utilities, asset tracking, and government – anywhere IoT services are needed.

We don’t require a minimum number of devices or SIM cards. So whether you have a small deployment of 5-10 SIMs or thousands of devices in the field, we have IoT solutions for you and your organization.

Our support team goes above and beyond to ensure our customers are comfortable with their setup. SIMETRY sets you up to be self-reliant whether you are technical or not with setup validation, troubleshooting and engineering, SIM and device provisioning, and ongoing 24×7 in-house support.

Yes, in most cases we can transfer existing SIMs and eSIMs. Rapid SIM activation is something we pride ourselves on.

Yes, SIMETRY supports a Bring Your Own Device (BYOD) approach. We provide rapid eSIM activation and remote SIM card provisioning for carrier-approved devices.

We also offer bulk discounts on industrial-grade routers and hardware if you need to purchase equipment.

SIMETRY provides a multi-layered approach to IoT security:

• Private APN: Create a secure, isolated network for your IoT devices, shielding your data from the public internet.
• Content Filtering: Control data usage and prevent unauthorized access by blocking specific websites and online content.
• Secure Bandwidth Manager: Monitor, prioritize, and throttle data usage for different applications and users, optimizing data consumption and cost.

Learn more about SIMETRY IoT Security Services here.

Yes, the SIMETRY IoT Platform offers a centralized hub for managing all your connected devices and data:

• Unified View: Monitor data usage across all your devices, SIM cards, and carriers in one place.
• Real-Time Analytics: Gain insights into data consumption patterns, identify anomalies, and track spending.
• Custom Alerts: Set up notifications for specific events, like exceeding data limits or unusual device activity.
• Remote Management: Activate and manage SIM cards, configure security settings, and troubleshoot issues remotely.

Learn more about the SIMETRY Platform here.

Contact our sales team for a customized quote and consultation. A dedicated account manager will work with you to understand your specific requirements and recommend the best solutions for your business. You can reach us by submitting a form fill below, or giving us a call at